Terms of service

Welcome to Wild Velvet. By accessing our website, purchasing products, or using our services, you agree to the following Terms of Service. Please read them carefully before using our site.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

You agree not to use our products or website for any illegal or unauthorized purpose.

PRODUCTS & AVAILABILITY

We strive to display product colors, descriptions, and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product colors.

All products are subject to availability. We reserve the right to:

Limit quantities
Discontinue products at any time
Refuse or cancel orders
Adjust pricing without notice

PRICING

Prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been placed.

ORDER PROCESSING

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including:

Suspected fraud
Incorrect pricing
Inventory errors
Billing or shipping issues

SHIPPING

Shipping times are estimates and are not guaranteed.

Wild Velvet is not responsible for:

Carrier delays
Lost or stolen packages marked as delivered
Incorrect addresses entered by customers

Customers are responsible for ensuring shipping information is accurate before checkout.

RETURNS & EXCHANGES

Please review our Return Policy for full details regarding returns, exchanges, store credit, and final sale items.

INTELLECTUAL PROPERTY

All content on this site — including logos, graphics, designs, product names, photos, text, and branding — is the property of Wild Velvet and may not be copied, reproduced, or used without written permission.

USER COMMENTS & CONTENT

By submitting reviews, photos, tags, or social media content featuring our products, you grant us permission to repost or use that content for marketing purposes.

We reserve the right to remove content deemed offensive, inappropriate, or misleading.

LIMITATION OF LIABILITY

Wild Velvet shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are used at the customer’s own risk.

PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of our website after changes are posted constitutes acceptance of those changes.